Terms of Sale

Last updated: 13 November 2026

1. Who we are (supplier information)

• Supplier: Real Automations (Pty) Ltd, a private company registered in South Africa[registration number: to be completed]
• Trading as: none
• VAT number: Not a registered VAT vendor
• Physical address (also our address for legal documents): 56 Main Road, Howick, KZN, 3290
• Telephone: [phone number: to be completed]
• Email: realautomations@outlook.com
• Website: https://sasurvivalmanual.co.za
• Information Officer: [Information Officer name: to be completed], see our Privacy Policy.
• Dispute resolution: we do not subscribe to an industry code of conduct. You may complain to us first, then to the National Consumer Commission (www.thencc.org.za) or the Consumer Goods and Services Ombud / any consumer court or provincial consumer protection office.

2. What you are buying

A digital PDF of The South African Survival Manual (first edition, November 2026), delivered by download link and/or email after payment. It is not a printed book, a course, a membership, a medical service or personal advice. File size about 104 MB; you need a PDF reader. Main features: 1,267 pages in 23 chapters and six parts: water, fire, shelter, food, medicinal and poisonous plants, first aid, forgotten skills, and power from water and wind, with plant photographs, illustrations, province-by-province tables and 12 one-page quick cards. A bonus book (The Other Plants, 127 pages) is included at no extra cost.

3. Price and payment

• Price: R149.00 (we are not a registered VAT vendor, so no VAT is added; the total you pay is the price shown at checkout). There are no delivery charges and no extras.
• Payment is by Yoco. We never see or store your full card number; the provider's security and privacy terms apply to the payment.
• Prices are in South African Rand. We sell to buyers with a South African billing address only.
• You will receive a tax invoice / receipt by email with our details, the date, the product and the price.

4. How the order works

Before you pay you can review your order, correct mistakes and cancel. The contract is formed when your payment succeeds and we send you the download. If you do not get the file within 30 minutes, check your spam folder, then email us and we will send it again or refund you.

5. Your licence

You get a personal, non-transferable licence to keep the PDF, read it on your own devices and print it for your own household. You may not copy it to others, resell it, upload it online, share the download link, or use any part in your own product or course. The text, layout and original illustrations belong to Real Automations. Some photographs are used under third-party licences listed in the book; those licences continue to apply.

6. Refunds and your consumer rights

See our Refund Policy, which forms part of these terms. In short: 30 days, money back, no questions asked. Nothing in these terms takes away rights you have under the Consumer Protection Act 68 of 2008 (CPA) or the Electronic Communications and Transactions Act 25 of 2002 (ECTA). Where a term here conflicts with those Acts, the Act wins.

7. Safety and your responsibility (please read)

This book gives general information for education and preparation. It is not medical, legal, veterinary or engineering advice and does not replace a doctor, a first-aid course, the emergency services or your own careful judgement. Do not use it to avoid help that is available (112 from any cell phone, 10177 ambulance, 10111 police). You identify every plant yourself; doses are for healthy adults only; plant remedies are not cures; check current laws, permits and protected-species rules before acting. Read the full "Read this first" warnings in the book before using anything in it. See also our Website Disclaimer.

We made this book with care, wrote it from published sources, and fact-checked it with AI tools. It has not been reviewed or approved by a doctor, nurse, botanist or any official body. We do not promise it is free of errors. Report mistakes to realautomations@outlook.com; we correct them in later versions and may send you the updated file.

8. Our liability

• We are responsible to you as the law says. This includes your rights to goods of good quality, to safe goods with adequate instructions and warnings, and to a refund or replacement for a defective file (CPA sections 55, 56 and 61). We cannot and do not exclude those rights.
• Important notice about risk: if you ignore the warnings in the book or use it in place of professional help or the law, you accept the risk of that choice. This does not apply to anything the law does not allow us to put on you.
• To the extent the law allows, we are not liable for indirect or consequential loss (for example lost income), and our total liability for any claim about the product is limited to the price you paid, except where the law does not allow a limit (for example death or injury caused by our gross negligence, intentional wrongdoing or unsafe goods).

9. Marketing

We only send you marketing emails if you ticked the opt-in box, or (existing customers) where the law lets us market similar products and you did not object. Every email has an unsubscribe link. You can also email us to stop. See the Privacy Policy.

10. General

South African law governs this agreement and South African courts may hear disputes, without limiting your right to use the Consumer Tribunal, an ombud or the National Consumer Commission. If any term is invalid the rest stays valid. We may update these terms; the version you accepted at purchase stays in force for that purchase. These terms are written in plain English; if anything is unclear, ask us.